Refund policy
RETURNS OF ONLINE PURCHASES
If something doesn’t fit or if you just don’t like something you ordered, feel free to send it back and we will gladly issue a refund for the value of the merchandise. You have 30 days from your order date to send your item back – so, no procrastinating! All return item (items) must be in unworn and new condition, still contains the original tags if any, and is in the original packaging. Customers are responsible for paying for their own return shipping costs for items that either do not fit or are disliked for any reason. Original shipping and handling fees are not refundable as mail carriers do not refund the postage once it is used.
We do not accept any returns with obvious wear and cigarette smoking smell or any other odor such as perfume and Cologne on the garments. Once your return is received and inspected by our shipping dep. (usually within 48 hours of receipt), we will process your refund and you will be notified by email once your refund has been processed. Please note that shipping and handling cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. If order was shipped to you for free, then there won't be any shipping fee deduction. When you return a item, we do strongly suggest that you track and insure your package, as we are not responsible for lost / returned packages.
The return of incorrect, damaged or defective merchandise that meets the guidelines listed below will also be accepted.
Defective / Damaged Merchandise: Returns for Manufacturer defects and damages during shipping will be accepted. Please contact us via e-mail within 7 days of delivery and let us know your name, order number and brief explanations of the item condition. If the item is in stock, we will re-ship the new item without any cost or you will receive a full refund if we do not have the item in stock.
Incorrect Merchandise: Contact us via e-mail within 7 days of delivery if you received an item different than what was described on the website or is the wrong size, color, or style than what you ordered. If the item is in stock, we will re-ship the correct item without any cost or if the item is out of stock, we will issue a full refund and send you a pre-paid return label for the wrong item to you within 7 days.
Final Sales Item / Clearance Item
All final sale / Clearance items is not refundable, returnable or exchangeable.
Returning a Gift ?
Please contact us via email and let us know you want to return the gift you have received with the order number. We will send you a RAN and instructions on how to return the item and once we receive your return, we will refund the total item amount to the giver’s original payment method or we will issue a store credit for you without letting your giver know ( like you did not like it or item did not fit..)